General Conditions of Sale

Consumer protection:

 • Consumption of alcohol during pregnancy can have serious consequences on the health of the child.

• The sale of alcohol is prohibited to minors (less of 18 years) - A minor cannot buy on the site of Tripolix.

• Alcohol abuse is dangerous for health. Please, drink it and enjoy it with moderation.

The customer must necessarily become aware of the General Conditions of Sale before to transmit his order.

By placing his order, the customer accepts these conditions in their entirety.

The customer certifies having 18 years old at the moment of the order.

Data processing and Freedoms

In accordance with recommendation 2005-284 of the CNIL, this website has not made the object of a declaration as such. However, all the data processing present or to come concerning the aforementioned site was or will be declared with the CNIL.

The above-named processing are in conformity with the NS48 of the 6/7/2005 edited by the National commission of Data Processing and Freedoms (CNIL). You can find the complete characteristics by consulting our heading “data protection”.

In accordance with articles 38 and 40 of law 2004-801 of the 8/6/2004, you have an access right, correction, suppression of the data concerning you.

This right can be exerted on line by addressing an e-mail to the address of contact@tripolix.fr or by mail to the following address:

(https://www.cnil.fr/fr/modeles/courrier):

Tripolix
329 rue de Montrillon
01190 Boz

The present conditions of sale are concluded on the one hand by MAISON TRIPOLIX represented by Mr. Franck MAURE whose headquarters is located 329 rue Montrillon, 01190 BOZ, 

registered in the directory companies and institutions under number SIREN 750 249 278 referred to as "seller" and on the other hand, by any physical or legal person referred to as “buyer” wishing to make a purchase by the online store https://www.tripolix.com, or at the property or on all events where Maison TRIPOLIX participates.

Object

The present conditions of sale define the contractual relations between MAISON TRIPOLIX and the buyer and the conditions applicable to any purchase made by the online store

https://www.tripolix.com 

 or at the property or on all events where MAISON TRIPOLIX participates whether the purchaser is professional or individual. The acquisition of a good or a service, on this online store 

https://www.tripolix.com 

or at the property or on all events where MAISON TRIPOLIX participates implies unreserved acceptance by the purchaser of these conditions of sales. The sale of alcohol is prohibited to minors, the buyer certifies to be major at the moment of the order.

These conditions of sale will prevail on all other general or specific conditions no expressly approved by MAISON TRIPOLIX. 

MAISON TRIPOLIX reserves the possibility to modify  its  conditions   of  sale  at  any  time.  In this case, the applicable conditions will be those in place at the date of the order by the buyer.

Characteristics of goods and services

The products and services offered are those which appear in the catalog published in MAISON TRIPOLIX online store. These products and services are offered within the limit of stocks available. Each product is accompanied by a description. The pictures in the catalog are very close visually of the references sold but cannot ensure a similarity with the product offered, especially with regard to the colors. Some presentations are given at indicative title non-contractual.

Prices

The prices appearing in the public catalog are all inclusive prices in euros, taking account of the VAT applicable on the day of the order (except professional catalog expressed in € HT) ; any change in the rate will be reflected on the price of products or services. MAISON TRIPOLIX  reserves the right to change its prices at any time, however, the price appearing in the catalog the day of the order will be the only one applicable to the  buyer.  Prices don't include costs of processing orders, transport and delivery as long as they  take  place  in  geographic  areas below.

Geographical area

The online sale of products and services presented on the online store is reserved for buyers residing in France. However, we will have the opportunity to see with any customer the opportunity to process any order from a foreign  country.

Orders

The buyer who wishes to buy a product or service must:

–  to fill out the order form online by giving all the references of the products or services chosen;

–  to validate the order after having checked it;

–  to make the payment under the conditions planned;

–  to confirm the order and its payment. The confirmation of the order gives acceptance of these conditions of sale, recognition to have the perfect knowledge of them and the waiver to avail its own conditions of purchase or other conditions. All of the data supplied and registered confirmation will be worth evidence of the transaction. The confirmation will be worth signature and acceptance of the operations performed. The seller will communicate by a mail electronic the confirmation of registered order.

Withdrawal

The buyers, non-professional individuals, have a period of fourteen (14) days from the delivery of their order to return the product to the seller, in perfect condition, in the original packaging, unopened bottles (no return possible for custom orders) for refund of the amount disbursed within 30 days which can also be done in the form of a credit memo usable during 1 year from the date of issue , without penalty. The return costs are on the responsibility of the customer and cannot give possibility of refund. It is up to the customer to take all necessary measures to ensure the safe return of the merchandise, including to take an insurance near of the carrier of their choice that supports the risk of breakages or spoliations of returned objects. 

Terms of payment 

The price is due at the order.

The payments will be made by:

•   Secure Paypal system which uses protocol SSL (Secure Socket Layer) in such a way that the transmitted information is encrypted by a software and that no third party can read it during the transit on the network.

•   Bank Transfer

•   Credit card, cash and cheque for all orders with direct pick-up to the property, or sales during the events.

If products are out of stock at the time of order, the customer is notified about this information, and accepts that his order will be shipped only when all the items are available. At the request of the buyer, it will be sent him a paper invoice showing VAT.

Deliveries

The deliveries are made to the address indicated in the order form which can be only in the agreed geographical area. The risks are transferred to the purchaser when theproducts are given to him by the carrier, or when the parcel is in his hands if he comes to the property.

The delivery times cannot exceed 4 weeks  from the  moment  the order is registered. All sales and deliveries   are deemed  “departure from our premises”.  In case  of problem  with the delivery,  the recipient will have to make all mention of problems to the carrier and exercise all recourse within 3 days of receipt, in accordance with article L 133-3 of the commercial code.

The shipping costs are on the responsability of the customer who chooses among the various solutions available at the time of the validation of the order. The client can also choose to pick-up his order to the property for free. In this case, a provision confirmation is sent by mail and an appointment is fixed.

Warranty

All products supplied by the seller receive the legal warranty provided by the articles 1641 and following the civil Code. In case of non-compliance of a product sold (product reference different than ordered), it may be returned to the seller who will exchange it. Any opened bottle cannot be the subject of any claim or return. The claims must be made by post to the following address: MAISON TRIPOLIX, 329 rue de MONTRILLON, 01190 BOZ (FRANCE) in the period of 14 days following the delivery.

Responsibility

The responsibility of the seller, during the process of online sales, cannot be committed for damage resulting from the use of Internet network such as loss of data, intrusion, virus, rupture of the service, or other involuntary problems.

Intellectual property

All elements of the website  https://www.tripolix.com and pages Facebook :

https://www.facebook.com/maisontripolix.gaulois?ref=tn_tnmn   https://www.facebook.com/TRIPOLIX
https://www.facebook.com/tripolixgrimoire/?ref=hl
https://www.facebook.com/elixirs.tripolix/?ref=hl

are and remain the intellectual and exclusive property (protected by copyright and INPI) of MAISON TRIPOLIX.

It is forbidden to reproduce, exploit, repost, or use in any capacity whatsoever, even partially, the website https://www.tripolix.com & pages Facebook above,  whether  they are software, visual or audio without an express written agreement of MAISON TRIPOLIX.

Personal data

In accordance with the law relating to computing, files and freedoms of January 6, 1978, the identifying informations related to buyers may be the object of automated treatment. MAISON TRIPOLIX reserves the right to collect information about the buyers, including by using cookies, and, if he wishes it, to transmit the collected information to business partners. The buyers can oppose the disclosure of their information by notifying it to MAISON TRIPOLIX. Similarly, the users have a right of access and rectification of the data, in accordance with the law of January 6, 1978.

Archiving – proof

MAISON TRIPOLIX will archive the purchase orders and invoices on a reliable and durable support constituting a copy faithful in accordance with the provisions of article 1348 of the civil Code. The computerized registers of MAISON TRIPOLIX will be considered by the parties as proof of communications, orders, payments and transactions intervened between the parties.

Protection of minors

In accordance with article L 3342-1 of the Code of public health prohibiting the alcohol sale to minors of less than eighteen (18) years, the buyer certifies, by validating his order, to have eighteen (18) years minimum at the date of the order.

Settlement of disputes

The present conditions of sale are subject to French law. In case of dispute, the customer will communicate in priority with MAISON TRIPOLIX to get an amicable solution. The stakeholders are committed to do everything possible to find an agreement amicably between the parties within 2 weeks after the start of the dispute before any other action with a court.

Otherwise, jurisdiction is attributed to the competent courts of Bourg en Bresse (01000, France), notwithstanding plurality of defendants or guarantee call. Any dispute will be subject to french law.

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.